We don't believe in tying our clients down with contracts. Our Monthly fixed plans have no minimum contract period; the terms are month-to-month.

For our Pay As You Send plans, the email credits you purchased have no expiration date but all credits purchased are not refundable should you decide to cancel your account before utilizing all your credits.

Monthly payments are charged automatically on the first day of the month using the credit card of your choice.  We accept Visa, MasterCard, Discover and American Express for payment processing.  Once your card on file is charged you will receive an email with the payment receipt for your records. 

If additional emails need to be purchased beyond what your subscription level is set to, that's no problem.  Just let us know and we will issue more email credits into your account and you will be charged based on your needs.

We recommend that you ensure there are enough funds in your credit card account to allow us to deduct your monthly payment, this will prevent disruptions to your service. In the event of insufficient funds, we will send you an email to inform you that we are unable to collect payment from your credit card. We will try to deduct from your credit card again for the next three days and if we are still unable to obtain the payment, your account will be suspended temporarily until you have made the full payment. If we still have not received the payment from you within 30 days, your account will be canceled.

Yes, you can cancel your account at any time (even though we hope you won't) but it will only take effect from the following month, and we will not be able to refund you the current month's billing.

Upon cancellation, we will keep your account open for one month to allow you to export your data for your own safe keeping, after which, our system will automatically delete all your data from our servers. All data deleted will not be retrievable.

Yes, you can upgrade or downgrade your account any time you need, but do take note of the following:

1. Upgrading to a higher package – Upgrading takes effect immediately and you will be billed for the differences in pricing for that month.
   
   
2. Downgrading to a lower package – Downgrading will only take effect from the following month.