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eConnect Phone Support

When it comes to telephone support we have a couple different options to choose from. You have the option to purchase a single incident of support or a support plan. Two levels are available, depending on the scope of support you need.

Option 1: Single-Incident Phone Support

  • The cost for single incident phone support is $29.00 per incident
  • Personalized one-on-one support via phone and/ or live online meeting

Option 2: Support Plans Available

  • 2 hours = $175 ($85/hr)
  • 5 hours = $325 ($65/hr)
  • 10 hours = $500 ($50/hr)
  • 15 hours = $675 ($45/hr)

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    What You Get

    • Assignment of a personal eConnect Consultant
    • Personalized One-On-One support via phone, live online meetings, and/ or on-site
    • Fast response to inquiries M-F 9:30am - 5:30pm

    Approach

    We know that starting your e-marketing campaign and learning all of the features offered by eConnect can be an overwhelming task. You ask yourself, “How do I know what works?”, “What will work best to target my audience?”, “At what rate should I send out campaigns?”. We can help you answer these and many more questions you may have and point you in the right direction for your business.

    As always we recommend that you search the help menu, forums, review the interactive tutorial and participate in our FREE live online Webinars. If a bug within the eConnect system is what prompted utilizing phone support any fee paid will be waved.

    Among Other Things, Our Consultants Can Assist You With:

    * Website Signup for Creation/ Integration
    * Mailinglist Creation
    * Adding Unique Groups and User Fields into the Master CRM
    * Importing of Contacts Into Master CRM
    * Building, Sending & Tracking Campaigns
    * Marketing/Strategy Development
    * Email Design
    * List Management and Growth Tools
    * Reporting and Assessment

    Submit a FREE Support Ticket


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